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Troubleshooting

Tokens mismatch​

troubleshooting_token_mismatch

If you see this message in your dashboard, it means that we identified there are two account tokens associate with your account - one in your CLI and a different one in your dashboard. This can be an issue because it will break the connection between the policy checks that are executed (CLI) and the centralized policy (dashboard). As a result, you will not be able to control your policies or see results on your history page.

How to fix tokens mismatch?​

You will need to set your CLI token to match your dashboard token:

  1. Get your dashboard account token

  2. Set your dashboard account token in your CLI

Seems like your token does not exist​

If you deleted your account, then ran a policy check - you will get this output: "Seems like your token does not exist".
To fix this, delete your config file ($HOME/.datree/config.yaml), then run another policy check.

Running Datree on Alpine (Linux) image​

Alpine is missing some dependencies that are required to successfully install Datree.

How to fix missing dependencies?​

Adding the following command to the CI should fix this: apk add curl bash This will add curl and bash commands which our install scripts require in order to run.

Haven't found a solution to your problem?​

Let us know by opening an issue in our github and we will gladly help!